Print on Demand Products
Packing
Do you charge for packing?
No, you will only be charged for costs of shipping.
How will the painting be packed?
I’ll do my best to get the best shipping method for you. Once I receive the order, I’ll contact you to discuss the best method.
Some smaller paintings will be wrapped in bubble wrap and packed in a cardboard box.
Other larger paintings will be removed from the stretcher bars and packaged in a tube. You will be required at your cost to re-stretch the canvas upon arrival at a local framing company. If I can help locate one, we can discuss that as well.
Shipping
How do you ship your paintings?
Paintings are shipped using a commercial courier such as FedX or UPS. Smaller works might be sent via USPS.
Where do you ship from?
Products are shipped for the manufacturing plant with several locations throughout the United States.
Where do you ship to?
Our print on demand products are only shipped within the continental United States.
Payments
What forms of payment do you accept?
If you are purchasing through the website, the only payment option is through Stripe. If you would prefer to pay via Venmo, please get in touch to make arrangements.
Can I pay in installments?
Orders are processed though the printing manufacturer and therefore must be paid in full when the order is placed.
Returns
What is your return policy?
As our products are printed when ordered, they can only be returned/replaced if damaged during shipping or if an incorrect product was delivered.
To return a damaged product you must submit a written return-request via email within a 7-day window after delivery and must be returned in the original packaging .
Costs of shipping are non-refundable for all purchases. The cost of shipping the return will be covered by the customer.
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